Créer un compte gratuit
Rejoignez Calaméo pour publier et partager vos documents !
Notez et commentez vos publications favorites, téléchargez des documents, partagez vos lectures avec vos amis.
Edcomm Banker’s Academy Updates Negotiation Training Program for Customer Service Officers
1 pages
Publié par
jagan
Copyright :
Tous droits réservés
Edcomm Banker?s Academy Updates Negotiation Training Program for Customer Service
Officers
Edcomm Banker?s Academy has recently updated its negotiation training program
created specifically for Customer Service Officers (CSOs).
New...
[Plus]
Edcomm Banker?s Academy Updates Negotiation Training Program for Customer Service
Officers
Edcomm Banker?s Academy has recently updated its negotiation training program
created specifically for Customer Service Officers (CSOs).
New York, NY, November 10, 2009 -- Edcomm Banker?s Academy has recently updated its
negotiation training program created specifically for Customer Service Officers
(CSOs).
Negotiating for Success has been revised as part of Edcomm Banker?s
Academy?s commitment to providing the most up-to-date and pertinent financial
services information.
Customer Service Officers have the power to directly influence their co-workers,
clients, customers and supervisors.
Therefore, in order to be successful at the
bank, CSOs must to be able to define negotiations and the negotiation process,
understand the characteristics of effective negotiators, know their own style of
negotiation and understand how to overcome resistance and difficult situations
during the negotiation proce
[Moins]
Tags
academy,
banker,
bankersacademy,
created,
csos,
customer,
edcomm,
group,
negotiating,
negotiation,
officers,
program,
service,
specifically,
success,
training,
york
