Créer un compte gratuit
Rejoignez Calaméo pour publier et partager vos documents !
Notez et commentez vos publications favorites, téléchargez des documents, partagez vos lectures avec vos amis.
Business Expert Says Smaller Businesses Must Focus on Customer Care to Retain Clients
2 pages
Publié par
jagan
Copyright :
Tous droits réservés
Business Expert Says Smaller Businesses Must Focus on Customer Care to Retain
Clients
Small enterprises that want to survive the recession need to hang on to their longstanding customers.
Bristol, UK, April 03, 2009 -- In these...
[Plus]
Business Expert Says Smaller Businesses Must Focus on Customer Care to Retain
Clients
Small enterprises that want to survive the recession need to hang on to their longstanding customers.
Bristol, UK, April 03, 2009 -- In these challenging economic conditions, marketing
experts are urging people running smaller businesses to focus on customer care as
the need to retain loyal customers is greater than ever.
Small enterprises that want to survive the recession need to hang on to their longstanding customers.
That?s the message from marketing experts such as Darren Young,
business development director at Customer Service Network and expert contributor to
the new one-stop source of marketing information and resources, Marketing Donut.
?Customer loyalty is important for any organisation, but it is probably more
important during difficult economic times than at any other time,? says Young.
?It
costs far, far more ? between six and 20 times, depending on the research you look
at ? to fin
[Moins]
Tags
businesses,
customer,
customers,
donut,
expert,
find,
focus,
http,
information,
loyalty,
marketing,
retain,
service,
small,
smaller,
survive,
young
