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Edcomm Banker’s Academy Updates Internal Customer Service Training Program
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Edcomm Banker?s Academy Updates Internal Customer Service Training Program
The Edcomm Group Banker?s Academy has recently updated its Internal Customer
Service training program.
New York, NY, October 23, 2009 -- The Edcomm Group...
[Plus]
Edcomm Banker?s Academy Updates Internal Customer Service Training Program
The Edcomm Group Banker?s Academy has recently updated its Internal Customer
Service training program.
New York, NY, October 23, 2009 -- The Edcomm Group Banker?s Academy has recently
updated its Internal Customer Service training program with additional content and
new interactive activities.
Serving Your Internal Customer 201 has been revised as
part of Edcomm Banker?s Academy?s commitment to providing the most up-to-date
financial services information.
Developing a culture of good internal customer service helps banks cut costs,
increase productivity, improve interdepartmental communication and cooperation, and
boost employee morale.
Effective internal customer service also assists in aligning
goals, harmonizing processes and procedures, replacing interdepartmental
competition with interdepartmental cooperation and delivering better service to the
external customer at the bank.
Serving Your Internal Cust
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