CruiseSpecialists.
com Announces the Grand Holland America World Cruise for 2012
For over 135 years Holland America world cruises have earned an unblemished reputation as being a
unique, most enchanting, and adventurous, luxury world cruise.
Dan Grausz,...
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CruiseSpecialists.
com Announces the Grand Holland America World Cruise for 2012
For over 135 years Holland America world cruises have earned an unblemished reputation as being a
unique, most enchanting, and adventurous, luxury world cruise.
Dan Grausz, Sr.
Vice President, Fleet
Operations, remarks, “Holland America world cruise has been in the business for over a lengthy span 135
years.
The only way companies are able to have that kind of track record is if they keep to a set of
principles by which they conduct themselves.
The Holland America cruises proudly stands by its motto
and mission statement which is ‘Through excellence we create once-in-a-life-time experiences, every
time.
”
“The definition of excellent service is when you anticipate the guest needs.
The more you anticipate, the
more you are ahead of the curve,” says Johan Groothuizen of Holland America cruises.
No matter whether it is a signature cruise with a few onboard guests or whether it occupies a complete
fleet
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