Upcoming Webinar - How Well Is Your IT Equipped To Deliver Agile Customer Service Experiences?
How do you ensure that what business demands, IT is able to deliver on time and on budget? How do you
leverage your legacy systems investments to deliver a...
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Upcoming Webinar - How Well Is Your IT Equipped To Deliver Agile Customer Service Experiences?
How do you ensure that what business demands, IT is able to deliver on time and on budget? How do you
leverage your legacy systems investments to deliver a single, efficient customer service process? How do
you leverage the latest technologies for cost savings and agility? The answer lies in a customer-focused
service experience delivered by KANA SEM.
During this live event we will explore the power of:
* Integrating fragmented, legacy customer service technologies and breaking-down functional silos into a
single process
* Closing the gap between business requirements and IT delivery with improved communication and
shared control
* Leveraging the latest technologies, such as SOA and Web 2.
0, to gain the flexibility to deploy onpremise or within the Cloud
Date & TimeWednesday, February 16 at 10AM Pacific, 1PM Eastern, 6PM GMT
PresentersVikas Nehru Vice President of Product Marketing, KANA
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