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Appliance Repair Grand Rapids MI Firm Technician Gets Hands On Training
1 pages
Publié par
Wayne McDonald
Grand Rapids, Michigan ? Recently, Erik (last name intentionally withheld) spent
a week at the Sub-Zero factory getting hands on training.
Beginning Monday, March 5, 2012, Erik was in training for a week at the Sub-Zero
factory in...
[Plus]
Grand Rapids, Michigan ? Recently, Erik (last name intentionally withheld) spent
a week at the Sub-Zero factory getting hands on training.
Beginning Monday, March 5, 2012, Erik was in training for a week at the Sub-Zero
factory in Fitchburg, Wisconsin.
At the factory, he was able to gain experience
working on various models of refrigerators and ice makers by Sub-Zero.
Wolf is
another subdivision of Sub-Zero, and Erik spent time learning diagnostic and
repair procedures for different ranges, wall ovens, cook tops, and warming
drawers by Wolf.
Additionally, Erik spent time with the call center technicians.
During this
portion of the training, he learned how the personal in the call center gathered
information, handled and diagnosed problems over the phone.
Being a repair
technician involves more than fixing equipment, it also includes making sure the
customer is taken care of, and call center training can impact that.
As a bonus, Erik and all the other people in training were trea
[Moins]
Tags
appliance,
call,
center,
deyoung,
erik,
factory,
marketing,
michigan,
mike,
miller,
phone,
rapids,
repair,
service,
spent,
training,
wolf
