The Access Chain - Sensory Therapy Gardens Fact Sheet

Sensory Trust information sheet Access is a chain of events that begins with the decision to visit and ends with the visitor’s safe return home. No improvement should ever be made in isolation. For instance, a new accessible visitor centre may fail to... More

Sensory Trust information sheet Access is a chain of events that begins with the decision to visit and ends with the visitor’s safe return home. No improvement should ever be made in isolation. For instance, a new accessible visitor centre may fail to improve visitor numbers if there is no accessible car parking nearby, and it has not been promoted in the right way to the right people. Think links. Failing to provide for every link in the visitor experience can mean that the visit may end with the visitor feeling frustrated, or the visit may simply not happen. The Access Chain is not a model for the order in which improvements should be undertaken. For instance, there may be little to gain from improving public transport links to a site that is completely inaccessible. The Access Chain The Access Chain Less